Disconnected processes
Learning, reviews, skills and development actions can become separate journeys with duplicated administration and limited context.
Why KnowHow
Choose a platform that connects the work — not just the features.
KnowHow brings learning, performance, skills and development into one configurable platform, giving organisations the flexibility to start with the priorities that matter now and connect more as their needs evolve.
ConnectedLearning, performance, skills and development in one environment.
ConfigurableStructures, roles, permissions and workflows aligned to context.
SupportedImplementation, enablement and Customer Experience beyond go-live.
Problem before platform
A better platform decision starts with the problem that needs to be solved.
Feature breadth matters, but it is not the starting point. The stronger question is whether the platform helps reduce fragmentation, fits the operating model and gives people a clearer way to participate in development.
Generic operating fit
Software creates friction when roles, structures, permissions and workflows cannot reflect how the organisation actually works.
Start focused. Expand when needed.
Begin with the capabilities and setup you need now, with configuration, administrator enablement and ongoing support available as your requirements evolve.
Five practical reasons
Why organisations choose KnowHow.
The case is not “more features”. It is the combination of connection, fit, role experience, controlled innovation and practical delivery.
Keep development activity in context.
Learning, performance, skills, events, assessments and reporting can work together rather than operating as isolated processes.
Align the platform to the operating model.
Structures, roles, permissions, workflows, fields, branding and reporting can be configured within the agreed solution scope.
Show people what matters to their responsibility.
Employees, managers, HR/L&D, administrators and leaders can work from different views of the same connected environment.
Accelerate the starting point without removing responsibility.
Authorised administrators can use AI-assisted creation and conversion while retaining review, editing and publication control.
Implementation is part of the product experience.
Discovery, configuration, training, deployment and ongoing Customer Experience support provide continuity beyond software access.
Human-centred by role
One connected platform. Different responsibilities.
KnowHow is designed so different people can participate without everyone needing to navigate the same administrative detail.
A clearer personal journey
Access relevant learning, reviews, feedback and development opportunities in one place.
Guide progress
Support development conversations and gain relevant visibility into team learning and capability.
Coordinate development
Manage programmes, structures and development activity with clearer organisational context.
Maintain control
Configure users, content, assignments, permissions, workflows and reporting within the agreed model.
See priorities
Use reporting tailored to leadership needs to understand progress and development priorities without navigating operational detail.
Configurable fit
Shape the platform around the organisation — and start with what matters now.
KnowHow can align organisational structures, user roles, permission profiles, custom fields and workflows to the way your organisation works. Start with the configuration you need now and add deeper integration or specialist requirements where they create value.
- Organisational structures, groups and role relationships
- Permission profiles and access aligned to each role
- Configurable workflows, fields and reporting context
- Integration and specialist requirements kept clear
Partnership beyond go-live
Support that scales with what you need.
Start with a focused rollout or connect more of the platform from the outset. KnowHow can provide the configuration, enablement and ongoing support appropriate to your organisation.
Understand
Clarify the priorities, people and operating context that matter to the first phase.
Configure
Set up the selected capabilities, structures and workflows around the organisation.
Enable
Prepare administrators and users for a confident start.
Support & improve
Provide ongoing Customer Experience support and evolve the implementation as needs change.
Evidence from practical delivery
Experience you can evaluate with confidence.
Long-term delivery experience, supported learner populations and a documented technical foundation provide practical points of reference when evaluating KnowHow.
Built around what successful implementation requires.
KnowHow supports clients throughout the implementation journey — from understanding requirements and configuring the platform, through administrator training and deployment, to responsive reporting, administration and ongoing client support. This end-to-end approach helps organisations move from requirements to practical day-to-day use, with experienced support available throughout the relationship.
A more useful demonstration
Show the workflows that matter. Leave the feature tour behind.
A tailored demonstration should start with what the organisation is trying to improve or connect. From there, KnowHow can show the smallest relevant set of workflows, role experiences and supporting capability.
01
Tell us the problemShare the workflows, users and outcomes that matter to the decision.
02
See the connected journeyFocus on the relevant employee, manager, HR/L&D or administrator experience.
03
Confirm fit and scopeSeparate standard, configurable, integration and specialist requirements clearly.
