Platform capability / Reporting & Workforce Insight

Turn development activity into clearer organisational insight.

KnowHow brings learning, events, assessments, performance, skills and related development activity into views tailored to each role that help HR, L&D, managers and leaders understand progress, priorities and development context.

Explore the insight journey
ConnectLearning, events, performance and skills activity.
UnderstandRole-relevant patterns, progress and priorities.
ActUse clearer context to support the next decision or conversation.
KnowHow analytics overview with learning, performance and engagement charts
KnowHow learner dashboard
KnowHow skills development reporting with top skill gaps
KnowHow performance development review screen
UNDERSTANDWorkforce insight LEARNLearning activity DEVELOPCapability priorities

The visibility challenge

Development activity is harder to understand when the underlying processes are viewed separately.

When learning, events, assessments, performance, skills and related development activity are viewed separately, teams can struggle to build a clearer picture of progress, gaps, compliance and where attention is needed next.

01

Fragmented activity

Learning, events, assessments, performance and skills information can be harder to interpret when each process is viewed in isolation.

02

Limited context

Managers and HR/L&D teams need enough context to understand what activity means for a person, role or wider group.

03

Harder prioritisation

Development priorities become easier to discuss when progress, gaps and activity can be viewed together.

From activity to insight

Bring the signals together before deciding what they mean.

KnowHow can help organisations move from captured development activity to clearer visibility relevant to each role without separating the learning, performance and skills context.

01

Capture

Learning, event, assessment, performance, skills and related development activity is recorded through the relevant KnowHow processes.

02

Consolidate

Bring related activity into a connected platform context rather than treating each process as a separate story.

03

Understand

Use views tailored to each role to interpret progress, participation, gaps and development priorities.

04

Act

Use the insight to support the next conversation, follow-up or development decision.

One organisational view

See different forms of development activity in context.

Reporting & Workforce Insight can bring learning, events, assessments, performance, skills, CPD and related development activity into views tailored to each role so authorised users can interpret what is happening without losing the wider development context.

  • Learning participation, progress and completion
  • Event bookings, attendance and activity
  • Assessment, evaluation and compliance-related visibility
  • Performance review, objective and conversation status
  • Skills gaps, role readiness and development-plan activity
  • CPD, certification and expiry context where configured
Explore reporting depth
KnowHow analytics overview
One clearer pictureLearning, performance and development activity in context

From dashboard to detail

Different questions need different reporting tools.

KnowHow combines on-screen dashboards and status views with downloadable reporting and operational controls, helping authorised users move from a high-level picture into the detail needed for follow-up.

01

Dashboards & status views

Use on-screen views to understand current activity, progress and exceptions without starting from a spreadsheet.

02

Organisational filters

Filter and interpret reporting by configured structures such as manager, team, unit, role and other organisational fields.

03

Downloadable reports

Move from visual oversight into feature-specific downloadable reporting when more detailed analysis or evidence is required.

04

Control grids

Use operational grids to monitor status, identify outstanding activity and support administrative follow-up.

05

Audit & exceptions

Where available in the relevant feature, use history, timestamps and exception views to understand what needs attention and what has already occurred.

06

Integration & data options

Reporting API or external BI options can be considered where included in the agreed solution scope and technical design.

Scope-dependent
KnowHow learner dashboard
LEARNLearning activity starts with the learner experience.

Learning insight

Keep participation and progress visible without losing the learner context.

Learning views can help authorised users understand assigned activity, progress, completions, overdue learning, events and wider engagement with the learning experience.

01

Progress & completionSee how learning activity is moving through the learner journey.

02

Engagement contextUse learning activity alongside the wider development story rather than as an isolated count.

03

Role-relevant visibilityPresent the information that matters to the authorised user and their responsibilities.

04

Course & compliance contextUse course-level progress, completion and required-learning information to support follow-up and evidence where configured.

Performance insight

Bring review progress and development conversations into the broader picture.

Performance information can contribute context around objectives, review activity and development conversations, helping organisations see more than learning activity alone.

01

Review activity

Keep the status of structured review processes visible to authorised users.

02

Objectives & progress

Use objective-related activity as part of the wider performance context.

03

Development follow-through

Connect what the performance conversation identifies to subsequent development activity.

04

Control & review history

Use review status, control grids and available history to support oversight across a performance cycle.

KnowHow Performance Development Review
PERFORMPerformance activity can contribute to a wider development view.
KnowHow Skills Development Review top skill gaps report
DEVELOPCapability priorities become easier to discuss when the gaps are visible.

Skills & capability insight

Move from individual capability gaps to clearer development priorities.

Skills Development reporting can help authorised HR/L&D users interpret gap severity, role readiness and development-plan activity across the configured skills framework.

  • Top skill gaps and severity patterns
  • Role-readiness views
  • Development-plan visibility
  • Skills-framework context

Reporting across the development lifecycle

Use reporting where the activity happens — not only at the end.

The reporting layer can support different operational questions across the wider platform, with the exact views and outputs depending on the enabled features and configured solution.

LEARN

Courses & learning

Assignments, participation, progress, completion, overdue activity and course-level status.

EVENTS

Events & bookings

Bookings, attendance and event-related activity for configured live or blended learning.

ASSESS

Assessments & evaluations

Scores, attempts, response activity and evaluation outcomes according to the assessment design.

PERFORM

Performance reviews

Review status, objectives, ratings, conversations and development follow-through.

DEVELOP

Skills & development

Skill gaps, role readiness, development plans and capability priorities.

RECORD

CPD, certification & expiry

CPD/Journal activity, certificates and expiry-related information where those processes are enabled.

Different roles, different questions

Reporting is more useful when each role can focus on the questions it is responsible for.

KnowHow uses role-based access and organisational structures so reporting and oversight can be presented in a way that supports the responsibilities of different users.

01

Employees

Personal progress, completion and development context relevant to the individual journey.

02

Managers

Team activity, exceptions, review follow-up and development information relevant to people leadership.

03

HR & L&D

Broader learning, event, performance and capability patterns to support programme and development oversight.

04

Administrators

Operational control, status, reporting outputs and follow-up information for the processes they administer.

05

Leadership

Higher-level organisational visibility that supports clearer discussion of development priorities.

KnowHow manager My Team screen
ROLE-BASEDDifferent users can work from views relevant to their responsibilities.

Configured around organisational context

Shape reporting around the structures, roles and processes your organisation actually uses.

Reporting & Workforce Insight works best when the underlying platform configuration reflects the organisation’s structures, roles, permissions and development processes.

01

Manager, team & unit filters

Use configured organisational structures to narrow the reporting context to the relevant population.

02

Roles & permissions

Control who can view the reporting information relevant to their responsibilities.

03

Role & custom fields

Use configured role information and organisational fields to support meaningful grouping and filtering.

04

Operational control

Use status and control views to identify outstanding activity, exceptions and follow-up requirements.

05

Downloadable outputs

Use feature-specific downloadable reports when detail needs to be analysed, shared or retained outside the on-screen view.

06

Integration options

Reporting API or Power BI/data integration options can be considered where included in the agreed implementation scope.

Reporting is shaped around the capabilities, organisational structures and outputs included in your implementation. Dashboards, exports and integration options are confirmed around your reporting needs.

Insight in context

The Understand layer becomes more valuable when it remains connected to Learn, Perform and Develop.

Reporting & Workforce Insight is the organisational visibility layer of the wider KnowHow platform rather than a disconnected analytics destination.

KnowHow learner dashboard

LEARN

Learning Management

Understand learning participation, progress and activity in the context of the employee journey.

Explore Learning
KnowHow Performance Development Review

PERFORM

Performance Development

Bring objectives, reviews and development conversations into the wider organisational picture.

Explore Performance
KnowHow Skills Development Review reporting

DEVELOP

Skills & Competency Development

Use role requirements and capability gaps to help clarify workforce development priorities.

Explore Skills

Designed for practical visibility

Useful reporting starts with the processes and people behind the data.

ConnectedLearning, events, assessments, performance, skills and development activity can contribute to one wider context.
Role-basedRelevant views and permissions for employees, managers, HR/L&D and leadership.
ConfigurableStructures, workflows and reporting requirements shaped around the organisation.
SupportedImplementation, training and a dedicated Customer Experience relationship.

See Reporting & Workforce Insight in your context

Show us the development questions your organisation needs its data to help answer.

We’ll tailor the demonstration around the learning, performance, skills and reporting context that matters to your organisation.

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