Different outcomes
Testing knowledge, gathering opinion and assessing competence require different response and evidence structures.
Platform capability / Evaluations & Assessments
One evaluation suite. Different ways to assess, listen and understand.
KnowHow supports knowledge, opinion, feedback, moderated and competency-oriented evaluation activity — independently or connected to courses, performance reviews, events and other development processes.
AssessTest knowledge, understanding and competence.
ListenGather opinions, feedback and multiple perspectives.
ModerateBring human review into free-text and evidence-based assessment.
The evaluation challenge
Different questions need different ways to assess, listen and respond.
A single quiz or survey format cannot cover every learning, feedback, moderation or competency requirement. KnowHow provides a broader Evaluation Suite so the approach can match the purpose.
Different participants
Some evaluations are completed by learners, others by peers, managers, moderators or assessors according to the configured process.
Different follow-up
A score, opinion, moderated answer or competency judgement can each lead to a different next action.
The Evaluation Suite
Seven evaluation types. One configurable environment.
Choose the evaluation structure that fits the purpose, participant model and evidence required. Evaluations can operate independently or within a wider learning, performance, event or development workflow.
01
ASSESS KNOWLEDGE
Knowledge Assessment
Test understanding and knowledge after or within learning.
- Multiple choice
- True / false
- One-word responses
- Drag-and-drop formats
- Scoring, feedback and question banks
02
LISTEN
Opinion Survey
Collect feedback on courses, facilitators, events or wider organisational topics.
- Rating-scale responses
- Free-text responses
- Optional evidence upload where configured
03
MULTIPLE PERSPECTIVES
360-degree Feedback
Collect feedback from selected colleagues about an individual.
- Selected colleague participation
- Anonymous or controlled participation
- Configured survey design
04
MANAGER-LED
Manager 360-degree Feedback
Allow a manager or authorised role to select the person being assessed and the assessors.
- Manager-led participant selection
- Role-specific administration
- Configured assessor population
05
HUMAN REVIEW
Moderated Assessment
Combine automated questions with free-text or evidence responses requiring human review.
- Assigned moderator
- Human marking
- Moderator comments
- Result handling
06
COMBINE
Combination Evaluation
Present questions from more than one evaluation in a combined assessment.
- Reusable question sets
- Mixed assessment structures
- Combined evaluation experience
07
ASSESS COMPETENCE
Competency Assessment
Capture evidence and assessment of practical or role-related competence.
- Free-text evidence
- Evidence submission
- Assessor input
- Configured competency process
A connected evaluation journey
From evaluation design to meaningful follow-up.
The evaluation type can change, but the wider process remains connected to the learning or development activity around it.
Design
Select the evaluation type and configure the questions, participants and controls.
Deliver
Place the evaluation independently or within the relevant course, event or development workflow.
Respond
Learners, colleagues, managers, moderators or assessors participate according to the configured process.
Review
Score, moderate, interpret or consolidate responses according to the evaluation design.
Act
Use outcomes to support learning, development, programme improvement or reporting.
The evaluation experience
Keep evaluation close to the learning and development activity it supports.
KnowHow can present evaluation activity within the wider learner journey so assessment, feedback and moderation remain connected to the context that generated them.
- Evaluation activity within courses and programmes
- Feedback connected to events and development processes
- Access aligned to participant and administrator roles
- Results available for follow-up and reporting
Assessment controls & learner feedback
Control how an assessment is delivered, experienced and followed up.
Evaluation design extends beyond the question itself. KnowHow provides configurable controls around question selection, timing, attempts, scoring, feedback and completion.
Question banks & randomisation
Use question banks and randomised question selection according to the assessment design.
Schedules & availability
Configure schedules, availability windows, pass marks and expiry where required.
Attempts & results
Track attempts, score, duration and time-stamp information according to the assessment design.
Feedback & completion
Provide question-specific feedback and configurable completion messaging.
Questions inside video
Insert questions into video at selected points to encourage attention and understanding.
AI-assisted question generation
Generate assessment questions from selected content, subject to administrator review.
Moderated Assessment
Use human review where automated scoring is not enough.
Moderated Assessments can combine automated questions with free-text or evidence responses that require a person to review the learner’s submission.
01
Assign a moderatorRoute human-review activity to an authorised moderator.
02
Mark and commentReview free-text or evidence responses and capture moderator feedback.
03
Handle the resultUse the configured process to complete result handling and follow-up.
From response to follow-up
Use evaluation to support what happens next.
The result can inform different actions depending on the evaluation type and configured process.
Reinforce learning
Use knowledge-assessment outcomes to support further learning where appropriate.
Improve programmes
Use Opinion Survey feedback to understand courses, facilitators, events or wider organisational topics.
Support development
Use 360-degree or competency inputs within configured development processes.
Strengthen visibility
Bring assessment and feedback information into relevant reporting and organisational views.
Results in context
See evaluation alongside the learning and development activity around it.
Reporting can bring assessment, survey, feedback and result information into the wider organisational picture so relevant stakeholders can interpret outcomes in context.
- Assessment and feedback outcomes
- Learning and event context
- Organisational visibility by role
- Reporting shaped around configured requirements
Evaluation in context
The Evaluation Suite can connect to the rest of the development environment.
Evaluations can be used independently or connected to learning, performance reviews, events and other development processes.
LEARN
Learning Management
Use Knowledge Assessments and other evaluation activity within structured learning journeys.
Explore Learning →PERFORM
Performance Development
Use configured 360-degree feedback and broader inputs within development processes.
Explore Performance →
CONNECT
Events & Blended Learning
Use assessments or Opinion Surveys before or after live, virtual and blended activity.
Explore Events →Designed for practical evaluation
One suite, different evaluation structures and controls.
See the Evaluation Suite in your context
Show us what your organisation needs to assess, gather or understand.
We’ll tailor the demonstration around your evaluation types, participant model, assessment controls, moderation and reporting requirements.
